Privacy policy

Privacy Policy

Last updated: February 16, 2026

OVRELO (“we”, “us”, or “our”) operates this website and online store to provide you with a simple, secure, and enjoyable shopping experience (the “Services”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By accessing or using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data.

Depending on how you use our Services, we may collect the following information:

Information You Provide to Us

Contact details: name, email address, phone number, billing and shipping address
Order and payment details: purchase history, transaction details, and payment confirmations (payment information is processed securely by our payment providers)
Account details: login information, preferences, and settings
Customer communications: messages, emails, or inquiries you send to us

Information Collected Automatically

Device and browser information: IP address, browser type, device identifiers
Usage data: pages viewed, products clicked, items added to cart, and general interaction with our website
Cookies and similar technologies: used to improve site functionality, analytics, and marketing performance

How We Use Your Information

We use your personal information to:

Process and fulfill orders, including payments, shipping, returns, and exchanges
Provide customer support and respond to inquiries
Operate and improve our website, including personalization and performance optimization
Send important updates, such as order confirmations or account notifications
Marketing and promotions, including emails and advertisements (you can opt out at any time)
Prevent fraud and ensure security, including detecting suspicious or unauthorized activity
Comply with legal obligations and enforce our policies

Sharing Your Information

We may share your personal information in limited circumstances, including:

With service providers who help us operate our business (payment processing, shipping, analytics, customer support, and website hosting)
With marketing partners to show relevant ads, where permitted by law
When required to comply with legal obligations, enforce our terms, or protect our rights
In connection with a business transfer, such as a merger or sale

We do not sell your personal information.

Platform & Payments

To operate our online store and securely process payments, we use a trusted e-commerce technology provider. This allows us to display products, accept payments, process orders, and deliver services reliably.

As part of this process, certain personal information may be stored or processed by our platform provider and authorized third-party partners, including payment processors and fulfillment services. Some of these providers may be located outside your country.

For transparency, our store technology is supported by Shopify. To learn more about how Shopify handles personal information, you can review their privacy practices at:
https://privacy.shopify.com

Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences
Improve site performance
Measure marketing effectiveness

You can manage cookie preferences through your browser settings.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age required by law in your jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security & Retention

We take reasonable measures to protect your personal information, but no system is completely secure. Information is retained only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.