Terms of service


Terms of Service

Welcome to Ovrelo. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

  • By using this website, you confirm that you are at least the age of majority in your country of residence.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to use our products or services for any unlawful or unauthorised purpose.

2. Product Information

  • We make every effort to display product descriptions, images, and prices as accurately as possible.
  • Colours and appearance may vary slightly due to screen settings.
  • Product availability and specifications are subject to change without notice.

3. Pricing and Payments

  • All prices are shown in NZD, unless stated otherwise.
  • Prices may change at any time without prior notice.
  • Payments must be completed in full at checkout before an order is processed.

4. Orders and Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to cancel or limit orders at our discretion, including suspected fraud or pricing errors.
  • If an order is cancelled, any payment received will be refunded.

5. Shipping and Delivery

  • Estimated delivery times are provided for guidance only and are not guaranteed.
  • Delays may occur due to courier issues, customs, or external factors beyond our control.
  • We are not responsible for delays once the order has been dispatched.

6. Returns and Refunds

  • Our Return & Refund Policy forms part of these Terms of Service.
  • Your rights under the Consumer Guarantees Act 1993 (New Zealand) are not affected by these terms.

7. Use of Website

You agree not to:

  • Misuse or interfere with the website’s security features
  • Attempt unauthorised access to any part of the website
  • Transmit any harmful code, viruses, or malware

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Ovrelo and may not be used without permission.

9. Limitation of Liability

  • To the maximum extent permitted by New Zealand law, we are not liable for indirect or consequential losses arising from the use of our website or products.
  • Nothing in these terms limits your rights under applicable consumer protection laws.

10. Governing Law

These Terms of Service are governed by the laws of New Zealand.

11. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will take effect once posted on the website.

12. Contact Information

For any questions about these Terms of Service, please contact us at:

📧 support@ovrelo.com